FAQs
1- When will you ship out my order?
Fantastic news all orders on Shoe City come with free shipping.
-Shipping costs: None are applied to any Shoe City
orders.
-Handling time: 0-1 business days
-Transit (voyage) Duration: 2-3 working days
2- Can I Change My Order or Cancel It?
You have 24 hours to change your shipping address and make any required adjustments to your order, including canceling it. Kindly email us briefly,
Kindly ensure that the email includes your FULL NAME and ORDER NUMBER so that we can assist you with your request as quickly as possible.
You may find detailed information about the composition of each shoe in the product descriptions.
3- Which Shipping Company Should We Use?
We work with trustworthy couriers like UPS, DHL, and USPS Express to provide fast and consistent service Monday through Friday.
4- If my shoe doesn't fit or I change my mind, is it possible to return it or swap it?
Of course! Our goal is to make things simple. The part of our website titled "Refund Policy" contains all the necessary information.
5- What Methods of Payment Do You Accept?
We accept various payment methods, including credit/debit cards
Venmo
PayPal
Choose the payment option that is most convenient for you during the checkout process.
6- How Do You Get in Contact With Our Help Desk?
It's easy as pie! You can get in touch with us in a variety of ways by visiting the "Contact Us" area of our website.
If you have any queries or issues, you may use our easy-to-use contact form or our contact information.
At Shoe City, we're dedicated to providing excellent quality shoes and making sure your online purchase is flawless. Please get in touch with us if you have any additional queries. We are here to help you at every turn. Have fun exploring Shoe City!
Contact Information:
Trade name: Shoe City, Inc.
Support: 24/7
Business Hours: 10:00 AM - 9:00 PM
Business Days: Monday - Friday
Business Number: +1 (509) 224-2685
Business Mail: support@shoecity.us
Business address: 3010 Harbor Blvd # A, Costa Mesa, CA 92626, United States
Fantastic news all orders on Shoe City come with free shipping.
-Shipping costs: None are applied to any Shoe City
orders.
-Handling time: 0-1 business days
-Transit (voyage) Duration: 2-3 working days
2- Can I Change My Order or Cancel It?
You have 24 hours to change your shipping address and make any required adjustments to your order, including canceling it. Kindly email us briefly,
Kindly ensure that the email includes your FULL NAME and ORDER NUMBER so that we can assist you with your request as quickly as possible.
You may find detailed information about the composition of each shoe in the product descriptions.
3- Which Shipping Company Should We Use?
We work with trustworthy couriers like UPS, DHL, and USPS Express to provide fast and consistent service Monday through Friday.
4- If my shoe doesn't fit or I change my mind, is it possible to return it or swap it?
Of course! Our goal is to make things simple. The part of our website titled "Refund Policy" contains all the necessary information.
5- What Methods of Payment Do You Accept?
We accept various payment methods, including credit/debit cards
Venmo
PayPal
Choose the payment option that is most convenient for you during the checkout process.
6- How Do You Get in Contact With Our Help Desk?
It's easy as pie! You can get in touch with us in a variety of ways by visiting the "Contact Us" area of our website.
If you have any queries or issues, you may use our easy-to-use contact form or our contact information.
At Shoe City, we're dedicated to providing excellent quality shoes and making sure your online purchase is flawless. Please get in touch with us if you have any additional queries. We are here to help you at every turn. Have fun exploring Shoe City!
Contact Information:
Trade name: Shoe City, Inc.
Support: 24/7
Business Hours: 10:00 AM - 9:00 PM
Business Days: Monday - Friday
Business Number: +1 (509) 224-2685
Business Mail: support@shoecity.us
Business address: 3010 Harbor Blvd # A, Costa Mesa, CA 92626, United States